We’re incredibly proud to have been announced as MSP of the Year, at the 2021 Computing Cloud Excellence Awards...
Managed IT Support
Managed IT SUpport
At Stripe OLT, our legacy has been built upon exceptional Managed IT Support.
Whether you’re looking to upgrade from an outdated IT support model or require a highly functioning, multi-channel service desk, our industry-leading Managed IT Support services will confidently surpass your requirements.
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Key benefits
Why should you entrust your business technology to a team of IT experts?
multi-channel helpdesk
Our dedicated service desk team acts with initiative – we don’t employ 1st line engineers, which means you’ll always receive 2nd line IT support or above, who will be able to provide actionable guidance and specialist IT consulting.
Multi-site Support
Offering a hands-on approach, we provide proactive IT support for both remote and on-site teams, across multiple office locations. Our team are here to resolve and mitigate your concerns, ultimately operating as an extension of your business.
Gold-standard team
As well as providing advanced Microsoft technologies, we pride ourselves on our exceptional customer service. At Stripe OLT, we believe you should practise what you preach, so our customer service score is live on our website – it’s never been below 95% yet.
Increased productivity
Our complete Managed IT Support services span across your site, servers and users, providing comprehensive Microsoft cloud technologies to support any environment – driving user productivity with the delivery of consistent, innovative and trustworthy managed IT services.
Enhanced Security
Combining government best practice policies alongside Microsoft’s Zero Trust model, we offer a full, turn-key solution whereby cyber security and IT support work in tandem to ensure optimal coverage – safeguarding your business inside and out.
cutting-edge technologies
As a Microsoft Gold Partner, we can proudly say we specialise in robust business technology. Our certified experts are fully equipped to integrate cutting-edge systems and applications into your IT support package, with simplicity and ease.
who's it for?
Does this sound like your business?
Are you looking to either partially complement your existing in-house IT function or embrace a fully managed IT support model?
Our certified engineers can help.
Doe your business require a high performing network and infrastructure?
With our 24/7 monitoring service we can keep you running around the clock. Keep your infrastructure secure, your hardware protected, and ensure any issues are resolved as soon as they arise.
Are you looking for an IT partner with extra benefits?
Our Microsoft Gold certification gives us a direct relationship with Microsoft, which means you have fast-tracked support from our accredited engineers.
IN DEPTH DIVE
Looking for more information?
How does Managed IT Support work?
How do we approach a Managed IT partnership?
Recognising the unique demands of every business, Stripe OLT’s Managed IT Support services are characterised by a holistic understanding of our client’s individual business model. That’s why our outsourced IT support includes quarterly strategic input, monthly management calls and engineer site visits, to build a deep-seated partnership and really identify with your business.
Through utilising industry-leading managed IT software, your workforce is provided with a variety of ways to communicate with us. Be it via e-mail, phone or our remote customer portal, our response times are governed by exceptionally strict SLAs, which we consistently outperform. In addition, regular engagement with your dedicated account manager will ensure continued efficiency throughout your business.
Limiting interruptions and downtime is critical when running an efficient operation, and we’re proud to say our response times are second to none. Our proactive IT support solution spans across all of your cloud-based, hybrid or on-premise systems and applications, with our state-of-the-art monitoring software ensuring that your network is rigorously checked, before delivering regular reports and actionable guidance about the health and performance of your network.
Why choose to work with an IT partner?
Why choose to work with an IT partner?
For many businesses, financing an internal IT department can be costly and, for most, unnecessary. Yet the constant flux of digitalisation now requires up-to-date technologies and secure systems as a crucial dependant of business continuity. That’s where outsourcing proactive, Managed IT Support services comes in – a cost-effective partnership to keep your business running smoothly at optimum capacity.
Whether supplementing an existing in-house team, or implementing an all-encompassing IT support package, outsourcing Managed IT Support services provides businesses with the technical expertise of a market-leading IT support provider, state-of-the-art technology and a single point of contact.
Utilising an in-depth knowledge of both your business model and the technical landscape, the services of a professional IT support consultant can drive continuous improvements across your business functions – simultaneously keeping you at the forefront of the ever-evolving digital landscape, reducing overheads and driving productivity.
What does it cost?
What does it cost?
When it comes to our Managed IT agreements, we don’t tie in users and provide flexible contracts.
We start with a standard fixed-price IT support model, but unlikely many other providers, we don’t tie in your users. This ensures our contract will flex alongside you and your business, as it changes and grows.
Get in touch to begin your organisation's IT transformation.
Trust in Stripe OLTs certified experts, and utilise over 15 years’ IT experience. We’re here to support your business and its long-term plans.
WHO WE've HELPED
Hansel Henson Case Study
Hansel Henson a UK top 500 law firm, specialising in intellectual property and digital media, were receiving an increasing number of inbound phishing email threats – They knew they needed to seek help from security experts…
Latest insight
Read our expert insights.
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Stripe OLT is now working with Cisco Meraki to provide world-class cloud managed wireless systems to all our customers...
Our partners
