
โWe needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.โ






โWe needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.โ
โWe needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.โ
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Working with Stripe OLT has significantly elevated our organisationโs IT experience and security posture. In our fast-paced environment, itโs crucial that our technology aligns with our operational demands, and I have full confidence in Stripe OLTโs commitment to consistently meet those needs.
Nikki Barraclough, Director of Finance & IT
For most IT helpdesk teams, industry response times average between 15 to 60 minutes.
With Stripe OLTโs average 5-minute response time, we far exceed typical industry standards, and ultimately that means your users experience less downtime and disruption.
Driven by a high-performance, ITIL-led Helpdesk, means your users experience rapid ticket resolutions with an impressive 1-hour average time to fix.
This quick response helps ensure smooth operations and resilience, minimising disruptions to keep your business running efficiently.
Our commitment to excellence is reflected in our average 97% customer satisfaction score, showcasing the trust and great relationship our clients have with Stripe OLTโs IT Helpdesk team.
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