Managed IT Support
Award-Winning IT Support
Organisation’s switch to a managed IT support service for several reasons. Perhaps you’re evaluating your support capabilities because of expansion, or it could be that you’re looking for increased security?
Whatever your requirement may be, our multi-award-winning helpdesk team are here to support your organisation.
Your technology partner
Underpinning this partnership are a team of high performing helpdesk engineers, consistently delivering to meet your requirements.
How will you benefit?
Book in directly with one of our team.
How do we deliver it?
why stripe olt?
Managed IT Support FAQs
What is managed IT support and why is it important for businesses?
Managed IT support involves outsourcing the management and maintenance of IT infrastructure to a third-party provider, it provides access to specialized knowledge, enhances security, increases productivity, and offers cost efficiency through a subscription-based model. The service includes proactive monitoring, regular maintenance, and troubleshooting, minimising downtime. Managed IT support offers scalability, flexibility, and access to advanced technologies, whilst ensuring compliance with regulations
What services are most commonly included in managed IT support?
Managed IT support includes a range of services such as help desk support, network monitoring and management, server management, security services, data backup and recovery, patch management and IT strategy consulting. These services ensure the smooth operation of IT infrastructure, provide technical assistance, enhance security and manage data backups.
How can managed IT support help in reducing tech staffing challenges?
By partnering with a managed IT service provider, businesses can overcome the challenge of finding tech specialists by gaining access to a diverse pool of skilled professionals, continuous training, scalability, reduced hiring burden, cost savings, and access to advanced technologies. It enables businesses to leverage specialized expertise without the challenges and expenses of sourcing and maintaining a full in-house team.
How does managed IT support contribute to efficiency and better management of uptime?
Managed IT services contribute to efficiency and better uptime management by providing proactive monitoring, timely issue resolution, regular updates, disaster recovery planning, scalability, redundancy, and performance optimisation. By entrusting their IT operations to experts, businesses can minimise downtime, maximize system availability, and focus on core activities with confidence.