“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders

Let's Talk

Call us on one of the numbers below, we cover the whole of the UK.

BriSTOL HQ & The South West

+44 (0) 117 974 5179

London & Surrounding Areas

+44 (0) 207 043 7044

Manchester & the North West

+44 (0) 161 399 1305

“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders

Request a Call-back.

First we need a few details.

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“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders

Request a Call

First we need a few details.

Contact Form Primary popup

Managed IT Support

Take back control of your business technology with an expert Managed IT Service Provider

Award-Winning IT Support  

Organisation’s switch to a managed IT support service for several reasons. Perhaps you’re evaluating your support capabilities because of expansion, or it could be that you’re looking for increased security?

Whatever your requirement may be, our multi-award-winning helpdesk team are here to support your organisation.

We deliver secure technology solutions, services and support with particular focus on Microsoft 365, Azure, and Dynamics 365. Our aim is to help your organisation achieve tangible benefits, whilst improving the experience and effectiveness of your people at work.

Your technology partner

At Stripe OLT we strive to build strong partnerships, endeavoring to understand your vision, people and culture, to make sure your business growth and ongoing development are at the heart of our partnership.

Underpinning this partnership are a team of high performing helpdesk engineers, consistently delivering to meet your requirements.

How will you benefit?

Utilising 18 year’s experience, we’ve developed a managed IT support model that ensures our clients receive a consistent, high quality service. Our clients will immediately benefit from:
Certified Microsoft engineers
On-the-day, 2nd and 3rd line support
Technical KPI focus, driven by partner success managers
Low cost solution, with high ROI
Flexible, user-based contract structure
Security-first focus, with enhanced security capabilities
Increased productivity for users, with minimized downtime
A long-standing, strong partnership model
Certified Microsoft engineers
On-the-day, 2nd and 3rd line support
Technical KPI focus, driven by account managers
Low cost solution, with high ROI
Flexible, user-based contract structure
Security-first focus, with enhanced security capabilities
Increased productivity for users, with minimized downtime
A long-standing, strong partnership model
Want know know more?
Book in directly with one of our team.

What’s included?

Our flexible service level agreements, work around your team and support a vast array of business requirements. Our Managed IT plan includes:
Managed user support
Multi-site support
Unlimited tickets
Managed servers
Patch management
Proactive health checks
Cloud management
Asset management
Back up & DR support
3rd party supplier management

How do we deliver it?

Through a close and consistent partnership, we’ll deliver this service via number of reporting channels.
A full infrastructure audit during the beginning of our engagement.
A dedicated account manager, acting as an extension of your business.
Weekly or monthly meetings, scheduled in line with your requirements.
Monthly site visits, ensuring a proactive approach to on-site technology management.
Monthly reports, in addition to an audit log and risk register at the beginning of our engagement.
Quarterly virtual CTO sessions, to drive your technology strategy forward.
Certified Microsoft engineers
On-the-day, 2nd and 3rd line support
Technical KPI focus, driven by account managers
Low cost solution, with high ROI
Flexible, user-based contract structure
Security-first focus, with enhanced security capabilities
Increased productivity for users, with minimized downtime
A long-standing, strong partnership model

Speak to
OUR Experts

Discover what we can do for your business.

why stripe olt?

Microsoft specialists
Award winning
security experts

microsoft GOLD certified 

Whether you need to enhance collaboration with applications like SharePoint and Teams, or secure your environment with Azure Sentinel, you can trust in our highly certified Microsoft team. 

Award-Winning helpdesks

With over 18 year’s experience, we’ve built a reputation we’re proud of. Winning awards for both our managed IT and managed security services means we don’t just claim to be the experts. With Stripe OLT you are guaranteed an exceptional experience.

highly certified security experts

Employing both ex-government and military veterans, we ensure our clients are protected by the best. Our security engineers are IASME, CREST & Microsoft security certified (to name a few), consistently performing at a high-level, 24/7. 

Managed IT Support FAQs

What is managed IT support and why is it important for businesses?

Managed IT support involves outsourcing the management and maintenance of IT infrastructure to a third-party provider, it provides access to specialized knowledge, enhances security, increases productivity, and offers cost efficiency through a subscription-based model. The service includes proactive monitoring, regular maintenance, and troubleshooting, minimising downtime. Managed IT support offers scalability, flexibility, and access to advanced technologies, whilst ensuring compliance with regulations

What services are most commonly included in managed IT support?

Managed IT support includes a range of services such as help desk support, network monitoring and management, server management, security services, data backup and recovery, patch management and IT strategy consulting. These services ensure the smooth operation of IT infrastructure, provide technical assistance, enhance security and manage data backups.

How can managed IT support help in reducing tech staffing challenges?

By partnering with a managed IT service provider, businesses can overcome the challenge of finding tech specialists by gaining access to a diverse pool of skilled professionals, continuous training, scalability, reduced hiring burden, cost savings, and access to advanced technologies. It enables businesses to leverage specialized expertise without the challenges and expenses of sourcing and maintaining a full in-house team.

How does managed IT support contribute to efficiency and better management of uptime?

Managed IT services contribute to efficiency and better uptime management by providing proactive monitoring, timely issue resolution,  regular updates, disaster recovery planning, scalability, redundancy, and performance optimisation. By entrusting their IT operations to experts, businesses can minimise downtime, maximize system availability, and focus on core activities with confidence.

Contact Us
Speak to the experts
Want to understand more about how our team can support your requirements? Fill our the form and we be in touch shortly.
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OUR SUPPLIERS

Working with global brands, to support ambitious organisations.