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| Date | Author | Version | Comments |
| 07/04/2026 | Rosie Hawkridge | 1.0 |
Welcome to the Stripe OLT Consulting Limited privacy notice.
Stripe OLT respects your privacy and is committed to protecting your personal data.
This privacy notice aims to give you information on how we collect and process your personal data through your use of our website (regardless of where you visit it from), apps, services or if you otherwise provide us with your personal data.
Our website is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements other notices and privacy policies and is not intended to override them.
Stripe OLT is the data controller and is responsible for your personal data as set out in this policy (referred to as “Stripe OLT”, “we”, “us”, “our”) in this privacy notice. Stripe OLT is part of the Littlefish Group.
We have appointed a Data Protection Manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice or our data protection practices, including any requests to exercise your legal rights, please contact the Data Protection Manager using the contact details set out below. If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner (IC). Their Helpdesk number is 0303 123 1113.
Full name of legal entity: Stripe OLT Consulting Limited
Email address: GDPR@littlefish.co.uk
Postal address: Price House, 37 Stoney Street, Nottingham, NG1 1LS
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, job title and company.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address and network location, your login data, type and version of web browser, time of visit, pages visited, time spent on each page, referring site details (e.g. if you came to our site through a link), and the type of device you are using.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Category Personal Data about you (this includes information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and generic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
We use collect and process personal data about you through:
Information you give us. This is information about you that you give us by completing forms, corresponding with us by phone, email, post or otherwise.
Information we collect from your use of our site. With regards to each visit to our site, we will automatically collect Technical Data such as the internet protocol (IP) address used to connect your device to the internet, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
Information we collect from third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
Technical Data analytics providers (such as Google);
Marketing Data from advertising networks, marketing support providers or suppliers of marketing lists;
Identity and Contact Data from publicly available sources such as Companies House; and
Identity and Contact Data from networking, social or company websites (such as LinkedIn).
We will only use your personal data when the law allows us to. We will only use your personal data for the purpose for which we collected it which include the following:
Stripe OLT has Cyber Essentials accreditation, and the personal information we hold is stored and processed securely in line with the UK government’s Cyber Essentials guidelines for cyber security controls. For more information about Cyber Essentials please visit: https://www.gov.uk/government/publications/cyber-essentials-scheme-overview
We process your personal data for the following reasons:
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
|---|---|---|
| To register you as a new customer | (a) Identity(b) Contact | Performance of a contract with you |
| To process and deliver your order for products or services including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us(c) Deliver products(d) Provide maintenance and troubleshooting services | (a) Identity(b) Contact(c) Financial(d) Transaction | (a) Performance of a contract with you(b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy notice(b) Asking you to leave a review or take a survey | (a) Identity(b) Contact(c) Profile(d) Marketing and Communications | (a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity(b) Contact(c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications(f) Technical | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical(b) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| To gather prospect data from campaigns, events, online sources (such as networking, social or company websites), or from third parties who provide us with marketing lists | (a) Identity(b) Contact(d) Usage(e) Profile(f) Marketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business) |
| To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity(b) Contact(c) Technical(d) Usage(e) Profile(f) Marketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business) |
| To report to authorities or emergency services in the event of an incident or legally compliant request (e.g. a RIPA request or a request by emergency services for contact details). | (a) Identity(b) Contact | Necessary to comply with a legal obligation |
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transaction and you will continue to receive service communications applicable to the service we are providing.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the following third parties for the purposes set out in the table above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes, other than where they are required to by law, and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may transfer your data outside the UK. We will only do so if adequate protection measures are in place in compliance with data protection legislation.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. More information is available by contacting us.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Should you have any issues, concerns or problems in relation to your data, or wish to
notify us of data which is inaccurate, please let us know by contacting us using the contact details above and we will respond to you within 30 days
If you wish to exercise any of the rights set out above, please contact us by emailing GDPR@littlefish.co.uk.
You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.
We accept no responsibility for third-party downloads and downloads provided by external third-party websites, and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to FortiNet, Cyber Essentials.)
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with, such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion, and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
This policy may be updated from time to time by us or (in respect of processing carried out on behalf of a third party Data Controller) by that third party data controller. Please check back frequently to see any updates or changes to our privacy policy.
