Taking a proactive approach to business security is imperative in today’s digital landscape. Inadequate security systems can greatly compromise data and damage an organisation’s reputation, both of which are extremely crucial to the success of any business. At Stripe OLT, we ensure all our services are underpinned by robust security policies. We work closely with Microsoft, using the NCSC policy framework and our own bespoke toolset, to ensure cloud and on-premise environments follow cyber security best practice.
There is nothing more frustrating to a business than technology that doesn’t work, or not being able to access the right people when something goes wrong. That’s why an expert customer service team is central to all of our services. Our 2nd and 3rd line engineers are governed by exceptionally strict SLAs (Service Level Agreements), and we provide a dedicated Account Manager to every client. Through leveraging our extensive experience and combined skill set, we ensure to reduce downtime and improve business efficiency.
Our team of Microsoft Gold-certified cloud specialists underpin their wealth of experience in cutting-edge virtual solutions to offer unparalleled cloud services. Whether you are moving to the cloud, optimising the cloud or combining cloud and on-site infrastructure, we work closely alongside Microsoft to provide your organisation with the holistic technology needed to drive engagement and support impeccable organisation.
We know there is no ‘one size fits all’ solution to business technology; every client is unique, and so are their requirements, that’s why we partner closely with a wide range of industry-leading suppliers and technology partners. Through building these strong partnerships, our workforce have access to advanced training programmes and fast-tracked technical support, allowing us to provide extra benefits directly to our clients.
We know that technology has the power to shape the future of an organisation, so we begin every project by carrying out a detailed technical discovery of client systems to ensure we have a robust understanding of the entire network and infrastructure.
Then, we audit and analyse. Depending on the project, we could assess anything from cloud policies and processes to security permissions and access rights. Utilising all of the collected information, we are prepared to move onto the next stage, our Gap Analysis and Risk Register.
A GAP Analysis essentially determines the difference or ‘gap’ between your current and ideal state of business technology, and the Risk Register determines which gaps could negatively affect your performance.
Here we are able to benchmark your existing technology against best practice, allowing us to make an informed decision about the systems required to bring your organisation up to date and performing at its best.
Utilising all of the information collected during the two previous stages, and in keeping with your business strategy, our technical team design your project road map.
We strive to build an ethos of transparency and accountability in all areas of our business, so we work alongside you to define the goals, and outline how this will be achieved on budget and on time.
We believe strong client relationships are of paramount importance to the success of any project. So we keep up clear and regular communications throughout, as well as arranging for periodic follow-up meetings and calls.
Prior to implementation, we rigorously test any new systems before we migrate live technology – here we work alongside your team to ensure everything is running efficiently before we launch to your wider team.
At Stripe OLT, we believe user education is key to a successful launch, so we additionally train any required users to ensure a smooth transition.
We consider more than just technical needs, we take a people-centric approach, working in tandem with our clients to understand their people and plans. This means taking a strategic approach to all projects and employing the method of Continuous Improvement.
Depending on your requirements, we provide annual reviews, quarterly updates, monthly site visits and weekly calls, to guarantee your technology is optimised and business empowered.
Sustainability is not just about being green – a sustainable business is one that will survive in the long term.
That’s why our people assess new technologies and methods coming onto the market to determine if they can be of use to our clients.
Migrating our clients to the cloud, for example, can reduce the need for hardware, drastically reducing energy consumption. Real-time collaboration tools and remote conferencing tools can eliminate costly travel and make your people more efficient.
Our recommendations are based on robust research and our experience in working with clients to reduce their impact.
Need guidance or support for one of your business technology projects? Get in touch today and find out how we can help you.