Discovery & Audit.
We know that technology has the power to shape the future of an organisation, so we begin every project by carrying out a detailed technical discovery of client systems to ensure we have a robust understanding of the entire network and infrastructure.
Then, we audit and analyse. Depending on the project, we could assess anything from cloud policies and processes to security permissions and access rights. Utilising all of the collected information, we are prepared to move onto the next stage, our Gap Analysis and Risk Register.
GAP Analysis and Risk Register.
A GAP Analysis essentially determines the difference or ‘gap’ between your current and ideal state of business technology, and the Risk Register determines which gaps could negatively affect your performance.
Here we are able to benchmark your existing technology against best practice, allowing us to make an informed decision about the systems required to bring your organisation up to date and performing at its best.
Defining the Road Map.
Utilising all of the information collected during the two previous stages, and in keeping with your business strategy, our technical team design your project road map.
We strive to build an ethos of transparency and accountability in all areas of our business, so we work alongside you to define the goals, and outline how this will be achieved on budget and on time.
We believe strong client relationships are of paramount importance to the success of any project. So we keep up clear and regular communications throughout, as well as arranging for periodic follow-up meetings and calls.
Service Launch & User Engagement.
Prior to implementation, we rigorously test any new systems before we migrate live technology – here we work alongside your team to ensure everything is running efficiently before we launch to your wider team.
At Stripe OLT, we believe user education is key to a successful launch, so we additionally train any required users to ensure a smooth transition.
We consider more than just technical needs, we take a people-centric approach, working in tandem with our clients to understand their people and plans. This means taking a strategic approach to all projects and employing the method of Continuous Improvement.
Depending on your requirements, we provide annual reviews, quarterly updates, monthly site visits and weekly calls, to guarantee your technology is optimised and business empowered.