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Microsoft Ignite delivered another huge year of AI announcements, but most business leaders don’t have the time (or desire) to scroll through hundreds of pages of keynotes, documentation, and deeply technical blogs.
So, we’re breaking down key updates to save you time and help you understand:
Keep reading for bite-sized technical insights you can easily share with your wider team.
AI agents are fast becoming your extra digital workers: analysing data, automating tasks, generating content, triaging signals, and interacting with a number of different business systems. Until now, they’ve largely operated without identity or governance. Agent 365 helps alleviate that.
It introduces a dedicated governance layer for AI agents within Microsoft 365, including:
Shadow agents and uncontrolled access are now one of the fastest-growing risks in modern IT estates. Agent 365 provides a credible framework for governing AI at scale.
Microsoft Security Blog: Autonomous & Ambient Security: Microsoft Ignite: Ambient and autonomous security for the agentic era | Microsoft Security Blog
Potentially an obvious statement, but one we all know by now… Most AI failures have the same root cause: poor context.
Work IQ is Microsoft’s new context engine that helps to alleviate that – it’s being described as the intelligence layer behind Copilot and custom agents. It combines organisational data, roles, relationships, routines, and sensitivity labels into a secure, permission-aware context model.
In practice, this should mean, it introduces a dedicated governance layer for AI agents within Microsoft 365, including:
Copilot becomes dramatically more accurate when it understands how your business works, not just what data you store.
This is a major step forward. If your data foundations are solid, Work IQ will noticeably improve Copilot’s usefulness.
The Model Router automatically selects the best AI model for each prompt – OpenAI, Anthropic, Llama, DeepSeek and more.
As we understand, it includes 12 models, such as GPT‑5 family, GPT‑oss‑120b, DeepSeek‑v3.1, Llama‑4‑Maverick‑17B‑128E‑Instruct‑FP8, Llama‑33‑70B‑Instruct, Grok‑4, and Grok‑4‑fast.
Your teams can work through a single, optimised endpoint – meaning they no longer need to switch between AI models to get the right result for the task at hand. For your business, this reduces the risk of vendor cost spikes and model drift as the AI landscape evolves. It’s the fastest way to deliver consistent, high-quality outcomes internally without building complex orchestration logic yourself.
A BIG announcement – Microsoft announced a partnership with Anthropic, bringing Claude models into Azure and across the Copilot ecosystem, alongside significant NVIDIA-backed infrastructure commitments.
Model diversity it’s now seemingly part of a smart business resilience strategy.
This is Microsoft’s first “autonomous agent” built directly on the Agent 365 framework I mentioned earlier. It can research accounts, qualify leads, draft outreach and operate after hours (sounds amazing, right?).
It’s a potential blueprint for scaling basic sales activity to support your senior sales team.
Project Opal allows AI agents to perform multi-step workflows inside a secure, isolated Windows 365 “Agent Cloud PC.”
Use cases include:
It provides a safe environment for automation without exposing your live estate. This could be one of the fastest ways to reclaim hours of admin time – without the risk of data leakage.
Microsoft have released a unified hub combining Microsoft Learn, LinkedIn Learning and GitHub, with personalised, role-based skilling pathways.
To adopt AI correctly, your teams need structured AI skill development. Tools alone don’t create adoption – practical application does.
Potentially one of the most underrated Ignite announcements, because If you don’t build internal capability with your users, AI initiatives will stall quickly.
Prioritising the right foundations will determine how quickly and safely your organisation can scale AI. Focus on:
Use cases include:
With these pillars in place, you’ll be positioned to adopt AI safely, confidently, and with measurable impact.
If you’re ready to take Copilot and broader AI adoption seriously – whether that’s governance, training, benchmarking, or building an AI-ready foundation – our team can connect you with the right experts and our proven AI readiness approach.
We’re here to help you move forward with clarity and confidence – reach out here to request more information.
