Cyber Security User Awareness Training

82% of cyber breaches involve human error, yet fewer than a third of businesses provide formal cyber security training.

Build a security-first culture

Virtual and in-person sessions

Tailored courses for different levels of understanding

Company-wide sessions with TEDx speaker Ryan Pullen

Key stakeholder training

User awareness training

Certificationser Essentials Plus Certification

Importance of Cyber Security Awareness

Training Courses

Cyber Awareness FAQs

Why Choose Stripe OLT

Our
Awards

Megabuyte Top 50 Emerging Companies 2024

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Working with Stripe OLT has significantly elevated our organisation’s IT experience and security posture. In our fast-paced environment, it’s crucial that our technology aligns with our operational demands, and I have full confidence in Stripe OLT’s commitment to consistently meet those needs.

NHS Confederation

Nikki Barraclough – Director of Finance & IT

The Importance of User Training

Users play an essential role in keeping their organisation secure. Without effective support and the right level of cyber security awareness training, organisations leave themselves vulnerable to a variety of threats, including:

Risky personal devices

Without clear security policies around the use of company data and personally owned devices, staff may connect their own devices to your network, which in turn could lead to the inadvertent import of malware or compromise of sensitive information.

Legal risks

If your workforce is not supported and trained effectively, especially around how they handle particular types of sensitive information, the organisation may be subject to legal action.

Inefficient reporting

Without a robust cyber security culture and formal reporting process, you are unable to uncover potential issues, as well as report genuine incidents.

Open to external attacks

Your users are the primary focus for external attackers. Attacks such as phishing or social engineering rely on taking advantage of legitimate user capabilities and, in turn, can gain access rights.

Open to insider threats

Without the right processes in place, employees hold a lot of power. Dissatisfied employees can easily abuse their system-level privileges or coerce other employees to gain access to information or systems to which they are not authorised.

Tailored Cyber Security Training Courses

At Stripe OLT, we understand there is no ‘one-size-fits-all’ solution. When it comes to education, we believe different user groups require different forms of cyber security awareness and training. From interactive group sessions to tailored stakeholder workshops, we offer two distinct courses that focus on specific areas of business risk.

Staff Cyber Security Awareness (SCA)

In our SCA course, we focus on risks to the individual and their role within the business. Hackers are increasingly aware of how organisations operate and how they can gain the attention and trust of an employee.

Focusing on the technicalities behind social engineering, we cover:

Phishing emails and campaigns: What they are, how they work and what to do if you receive one.

Introduction to malware: A live WannaCry demonstration showing exactly how hackers operate.

The importance of account hygiene: Why you need to keep systems up to date and passwords strong.

Remote working and the risks: Wireless device security and the necessity of a closed Wi-Fi network.

System management and maintenance: How hackers gain your information and why they sell it on the dark web.

All participants receive documented cyber security user training materials.

Executive Cyber Security Fundamentals (ECF)

Our ECF course is a full-day training session where selected delegates gain an up-to-date understanding of the current threat landscape and how to mitigate cyber security risks to their business.

This interactive cyber security training day is comprised of the following syllabus:

Cyber Security Essentials: Immediate risks to your organisation, common attack vectors and principal security controls.

Spear phishing emails and campaigns: How they differ from phishing attacks and what to do if you receive one.

Introduction to malware: A live WannaCry demonstration showing how hackers operate.

The importance of account hygiene: Why employee systems must be kept up to date and the importance of multi-factor authentication.

What is social engineering? How hackers use employees to gain internal information and credentials, with a demonstration.

Remote working and the risks: Covering VPNs and when to use them, how to use Microsoft 365 applications for device security and the necessity of a closed Wi-Fi network.

System management and maintenance: How hackers work and why they sell user credentials and company data on the dark web.

Reputation management: Why it is important and what to do if you are breached.

All participants receive documented cyber security user training materials.

Certified Microsoft engineers

On-the-day, 2nd and 3rd line support

Technical KPI focus, driven by account managers

Low cost solution, with high ROI

Flexible, user-based contract structure

Security-first focus, with enhanced security capabilities

Increased productivity for users, with minimized downtime

A long-standing, strong partnership model

Cyber Express Session

In addition to our training courses, our Director of Cyber Security delivers one-off speaking sessions for organisations wanting essential insights and practical advice to improve awareness and resilience against common cyber threats. These sessions are often used to support internal training days or external events.

TEDx speaker: Sessions are delivered by TEDx speaker Ryan Pullen, using dynamic storytelling and real-world threat intelligence insights.

One-hour session: Designed to cover essential topics such as phishing, malware, social engineering and cyber hygiene best practice.

Customised content: Content can be tailored to specific business needs upon request.

Interactive Q&A: Teams can engage directly with Ryan to gain further insights into the dangers of poor cyber security hygiene.

Certified Microsoft engineers

On-the-day, 2nd and 3rd line support

Technical KPI focus, driven by account managers

Low cost solution, with high ROI

Flexible, user-based contract structure

Security-first focus, with enhanced security capabilities

Increased productivity for users, with minimized downtime

A long-standing, strong partnership model

Our certifications

Recognised expertise, accredited by the best

Speak to
OUR Experts

Discover what we can do for your business.

Client Success Stories

Cyber Security Awareness FAQs

What is cyber security awareness training and why is it important?

Cyber security awareness training is an educational programme designed to enhance employees’ knowledge and skills in cyber security. It reduces human-related risks, promotes a security-conscious culture and improves incident response capabilities.

By educating employees about threats, best practices and safe online behaviour, organisations can reduce the likelihood of security incidents caused by human error. Additional benefits include compliance with regulations, building trust and adapting to evolving threats.

The training fosters a culture of security, empowering employees to make informed decisions and actively contribute to protecting sensitive data and systems. It is a crucial component of strengthening an organisation’s overall security posture.

What should be included in a cyber security awareness training programme?

A comprehensive cyber security awareness training programme should cover:

Cyber security overview
Common threats (phishing, malware)
Password security
Email and phishing awareness
Safe internet practices
Social media and online privacy
Mobile device security
Data protection and handling
Incident reporting and response
Continuous education

Practical examples, interactive exercises and periodic assessments help reinforce training. The goal is to educate employees about cyber security risks, best practices and protective measures, to create a security-conscious culture and mitigate incidents.

How can phishing tests be used to increase security awareness?

Regular phishing tests strengthen an organisation’s security posture, helping employees protect themselves and the business from real threats.
These tests simulate real-world scenarios, enabling staff to recognise phishing indicators, reinforce training concepts, experience urgency in a safe context and receive personalised feedback. Phishing tests also promote a security-conscious culture and inform more targeted training efforts.

How long does it take to build a security awareness training programme?

The time required to build a cyber security awareness training programme depends on factors such as organisation size and complexity.

Key steps include: needs assessment, content development, review and revision, selecting a delivery mechanism, piloting and testing, and deployment. Developing comprehensive materials may take several weeks to a few months. Reviews, revisions and pilot feedback ensure accuracy and alignment with policies.

Overall, the process can take several months, covering planning, content creation, testing and implementation. Allocating sufficient time is essential for an effective, tailored programme.

How often should you conduct security awareness training programs?

Security awareness training should be conducted at least once a year for all employees, with regular refresher sessions to reinforce key concepts. Onboarding training should be provided to new hires, and trigger-based or role-based training may be necessary in response to specific events or job responsibilities. Continuous efforts to integrate security awareness into regular communications and to maintain a security-conscious culture are essential.

Why Choose Stripe OLT?

Award-Winning

We’re an award-winning managed services provider

With over 20 years of experience, we’ve built a reputation we’re proud of. Winning awards for both our managed IT and managed security services means we don’t just claim to be experts. With Stripe OLT, you are guaranteed an exceptional experience.

We are one of the top managed service providers for small and medium-sized businesses. We consistently achieve industry-leading customer satisfaction scores, with a dedicated focus on cyber security and IT support services.

UK Based

Your Trusted UK Cyber Security Partner

We are a full-service managed IT provider based in London, Bristol and Manchester, underpinned and led by ITIL-accredited engineers with deep expertise in Microsoft cloud and security technologies.

Our knowledgeable and highly qualified IT support engineers deliver a next-level service, consistently recognised through fantastic client feedback.

Our team supports organisations with their cybersecurity across the UK and beyond

Security Experts

highly certified security Team

We employ both ex-government and military veterans, we ensure our clients are protected by the best. Our engineers are IASME, CREST and Microsoft security certified (among others), consistently performing at a high level, 24/7.

Microsoft Specialists

Certified Microsoft Solutions Partner

At Stripe OLT, we’ve invested heavily in Microsoft certifications over the past three years. As a result, we are now one of the UK’s leading Microsoft partners in cloud and cyber security solutions, holding Microsoft Solutions Partner status in both Modern Work and Security.

Whether you need to enhance collaboration with applications such as SharePoint and Teams, or secure your environment with Azure Sentinel, you can trust our highly certified Microsoft team.

Speak to the experts

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