“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager

Simon Darley

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CAREERS

RMM ANAlyst

The Role

Acting as both an MSP & MSSP, we need a driven RMM Analyst to help strengthen our NOC (Network Operation Centre) team.

You will be working on the day-to-day, remote monitoring of client estates through N-Central and will support the Helpdesk and Project teams through the proactive management of client systems. This is an impactful role that will help to support Stripe OLT through the implementation and standardisation of automation across departments.

This role would be well suited to an Engineer who has worked within an MSP environment, has experience working with RMM platforms, and has PowerShell scripting experience.
Location
Bristol & London,
part hybrid
Type
Permanent, full time
Start date
Immediate

who we are looking for.

You will be the type of individual who has focus, energy, and the desire to go the extra mile. You will benefit from investment and continual development from an employer who looks to add just as much value to you, as you would to the organisation.
  • Well-organised, with a completer-finisher approach to work.
  • Able to see the bigger picture; experience as an enterprise system administrator would be a plus.
  • Has gained knowledge and experience within an IT Service Provider (MSP) or an in-house IT Department
  • Experience of MSP-focused RMM Platforms (i.e., N-Able, Kaseya, DattoRMM)
  • Specific experience resolving issues with Backups, Antivirus and Updates/Patching
  • Ideally, you’ll be a true team player.

role objectives.

  • Manage the RMM platform (N-Central) and ensure it is always fully operational. This includes monitoring, patching, automated remediation and scripting for servers and workstations throughout client estate.
  • Be a key user of N-Central within the business.
  • Deliver proactive projects.
  • Manage internal stakeholder and engineer expectations.
  • Create scripts for customised monitoring, alerting, remediation, and reporting.

Benefits.

  • Salary: £25,000 – 30,000 pa DoE
  • Performance-related, discretionary end of year bonus
  • Individual training budget worth £1,000
  • 25 days holidays, plus bank holidays
  • Buy and Sell holiday scheme
  • Workplace pension with employer contributions of up to 11%
  • Private healthcare package (following successful probation period)
  • Regular staff socials
  • Unlimited fruit, tea, and coffee in the office
  • Cycle to work scheme
TO APPLY FOR THIS ROLE, PLEASE SEND YOUR CV, ALONGSIDE A COVERING LETTER TO RECRUITMENT@STRIPEOLT.COM (NO AGENCIES PLEASE)
Who we are
Stripe OLT are an award-winning, IT & Cyber Security Provider, based in London & Bristol.

Founded in 2004, we have 18 years of extensive technology experience, specialising in secure, cloud-first Microsoft technologies.
Our values
✅ Technology is our passion
✅ We take ownership
✅ We create strong partnerships
✅ We act with integrity
✅ We drive client success