Our Process

Understand more about how we work alongside our clients

Eighteen years of delivering industry-leading services means we have refined our working process.

STEP 01

Discovery & Audit

We know that technology has the power to shape the future of an organisation, so we begin every project by carrying out a detailed technical discovery of client systems to ensure we have a robust understanding of the entire network and infrastructure.

Then, we audit and analyse. Depending on the project, we may assess anything from cloud policies and processes to security permissions and access rights. Using all the collected information, we are prepared to move on to the next stage: our Gap Analysis and Risk Register.

STEP 02

Gap Analysis and Risk Register

A Gap Analysis determines the difference, or ‘gap’, between your current and ideal state of business technology, and the Risk Register identifies which gaps could negatively affect your performance.

Here we are able to benchmark your existing technology against best practice, allowing us to make an informed decision about the systems required to bring your organisation up to date and performing at its best.

STEP 03

Defining the Road Map

Using the information collected during the two previous stages, and in keeping with your business strategy, our technical team design your project road map.

We strive to build an ethos of transparency and accountability in all areas of our business, so we work alongside you to define the goals and outline how these will be achieved on budget and on time.

We believe strong client relationships are of paramount importance to the success of any project. Therefore, we maintain clear and regular communications throughout, as well as arranging periodic follow-up meetings and calls.

STEP 04

Service Launch & User Engagement

Prior to implementation, we rigorously test any new systems before migrating live technology. Here we work alongside your team to ensure everything is running efficiently before we launch to your wider team.

At Stripe OLT, we believe user education is key to a successful launch, so we also train any required users to ensure a smooth transition.

STEP 05

Continuous Improvement

We consider more than just technical needs; we take a people-centric approach, working in tandem with our clients to understand their people and plans. This means taking a strategic approach to all projects and employing the method of Continuous Improvement.

Depending on your requirements, we provide annual reviews, quarterly updates, monthly site visits, and weekly calls to ensure your technology is optimised and your business empowered.

SustainabilitySustainability is built into the way we do business

Sustainability is not just about being green

Sustainability is not just about being green. A sustainable business is one that will survive in the long term.

That is why our people assess new technologies and methods coming onto the market to determine whether they can be of use to our clients.

Migrating our clients to the cloud, for example, can reduce the need for hardware, drastically lowering energy consumption. Real-time collaboration tools and remote conferencing solutions can eliminate costly travel and make your people more efficient.

Finally, we know sustainability isn’t solved overnight, and understand that making a real difference takes time, consistency and honest effort. That’s why we’re also an Ecologi partner, committing to support climate projects, each month, across the UK.