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"Moving to E5 has been really good from a security point of view... Now we can get a holistic view of what’s going on, which helps us to make changes and recommendations for future plans."

IT Service Manager
Ian Harkess
Trusted by industry leaders
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“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
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“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders
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CAREERS

NOC Engineer

The Role

We are looking for a driven NOC (Network Operation Centre) engineer to strengthen our growing NOC team.

You will be working on the day-to-day remote monitoring of client estates through N-Central, and will support the Helpdesk and Project teams with the proactive management of our client systems. You will be supporting the business by implementing and standardising business automation across departments.

This role would be well suited to an IT or Helpdesk Engineer who has worked with an MSP (Managed Services Provider) and has experience supporting servers and endpoint devices. This could be someone looking to step up from a helpdesk / 1st line role who is familiar with a wide range of technologies.
Location
Fully remote but would need to be able to attend the office occasionally, either in London or Bristol.
Type
Permanent, full-time
Start date
Immediate
Start date
Immediate

Who are we looking for?

You will be the type of individual who has focus, energy, and the desire to go the extra mile. You will benefit from investment and continual development from an employer who looks to add just as much value to you, as you would to the organisation.
  • Well-organised, completer-finisher approach to work,
  • Able to see the bigger picture
  • Broad knowledge and experience with an IT Service Provider (MSP) or an in-house IT Department
  • Comfortable and confident in picking up the phone and talking to end users
  • Experience of MSP-focused RMM Platforms (i.e., N-Central, NinjaOne, DattoRMM)
  • Specific experience resolving issues with Backups, Antivirus and Updates/Patching
  • Server support
  • Mac support, including centralised management through JAMF or Intune
  • Documentation management through Hudu (or similar)
  • Familiarity with Azure and Entra ID

ROLE OBJECTIVES.

  • Responding to generated alerts – patching, backup, device performance
  • Be a key user of N-Central and Jamf in the business.
  • Delivering proactive scheduled work
  • All the above roles and objectives are desirable but not essential.

Benefits

Broad knowledge and experience in IT Security
  • Salary: £24,000 – 28,000 pa DoE
  • Performance-related, discretionary end-of-year bonus
  • Individual training budget worth £1,000
  • 25 days holidays, plus bank holidays
  • Buy and Sell holiday scheme
  • Workplace pension with employer contributions of up to 11%
  • Private healthcare package (following successful probation period)
  • Regular staff socials
  • Unlimited fruit, tea, and coffee in the office
  • Cycle to work scheme

Disclaimer: Please note that we do not provide visa sponsorship/relocation assistance for this role. The candidate must hold a valid EU or UK citizenship in order to be considered for the position.

TO APPLY FOR THIS ROLE, PLEASE SEND YOUR CV, ALONGSIDE A COVERING LETTER TO RECRUITMENT@STRIPEOLT.COM (NO AGENCIES PLEASE)
Who we are
Stripe OLT are an award-winning, IT & Cyber Security Provider, based in London, Bristol & Manchester.

Founded in 2004, we have over 18 years of extensive technology experience, specialising in secure, cloud-first Microsoft technologies.
Our values
✅ Technology is our passion
✅ We take ownership
✅ We create strong partnerships
✅ We act with integrity
✅ We drive client success