CLIENT SUCCESS

knotel

Networking, Infrastructure & Connectivity

Knotel are one of the fastest growing managed office providers in the UK. They partner with some of the world’s biggest brands, providing flexible, fully serviced and tailored workspaces across London. With a vision to empower the modern workforce and improve business productivity, Knotel quickly reached unicorn status in 2019. Their growth was exponential. They went from delivering 100,000 ft² of managed office space in their first year to 500,000 ft² in their second, and this was no mean feat. Many in the industry believed it would be impossible, but Knotel knew that with the right team around them, they could expand rapidly in the demanding London market.

So how did they do this? Essentially, by providing a flexible and dynamic workplace solution to a market in demand. Today’s modern workforce requires agility, which is especially sought after in the workplace. Silicon Valley’s major tech companies such as Apple, Google and Facebook have proven that staff do not need to be in an office 9 to 5 — and if you want to attract the best workforce, you need to accommodate their needs.

This requirement naturally extends into the working environment. Knotel’s adaptable workspaces are not only ergonomic and beautifully designed, but also fitted out with cutting-edge technology to ensure the wide-ranging needs of each customer are met.

Solution

Networking, Infrastructure & Connectivity

The Requirement.

To become a leading workspace provider, Knotel knew that speed and efficiency had to be top of the agenda. Not only did they need to guarantee customers were in their new offices on time, but they also needed to ensure their technology was up and running as soon as they walked through the door. This is where Stripe OLT comes in.

Over the last two years, we have supported Knotel in the implementation of network and infrastructure across more than 25 buildings and almost 60 managed offices. From managing internet connections to installing access points, there is a vast amount of work required to set up the infrastructure of a new site, and this only increases when working with a rapidly scaling business like Knotel. So how exactly do we achieve this?

The Solution.

Hardware

The backbone of the infrastructure. At Stripe OLT, we provide the hardware required to build Knotel’s connectivity infrastructure. Once the basics, such as cabling, have been installed, we supply high-quality switches and access points, both of which are essential to building a reliable network.

Using cloud-based solutions, we ensure the technology implemented in Knotel’s sites supports both new and emerging applications while delivering high performance and consistency.

INFRASTRUCTURE & CONNECTIVITY

When setting up infrastructure for any business, it is important to consider individual growth plans and potential. While a basic connectivity solution might work initially, once employee numbers increase that same system is likely to struggle under the extra strain. This is especially true when integrating a new business into a managed office space.

By implementing optimised connectivity solutions, we have alleviated Wi-Fi congestion, supported a growing number of remote working devices and ensured the network is equipped to handle the ever-increasing demands of multiple devices and faster data rates. The wireless technology we implement has been expertly designed and engineered for the modern workforce, and is there to provide a better user experience.

For a company like Knotel, flexibility and continuity are extremely important, so it has been essential to provide them with solutions that offer scalability, growth potential and the option to add flexible functionalities in the future.

Alongside the technology we implement, we also manage the bandwidth supplied to their 25 buildings, a key element in supporting their internal IT resource.

FIREWALLS AND NETWORKING

As a managed workspace provider, Knotel has a wide variety of clients. To provide a full connectivity solution, we not just integrate existing customer systems into the Knotel network but also proactively monitor and secure it. By utilising cutting-edge network security solutions and establishing robust security policies, we are able to monitor and control incoming and outgoing network traffic, as well as identify any malicious activity and defend when required.

SUPPORT

Managing Knotel’s network and securing their 25 buildings could be a challenge without the right technology. However, by providing an agile system that can be controlled from one location, we have delivered a solution that both saves time and supports their internal IT department.

For Knotel, the importance of immediate response times and a quick turnaround has been crucial to our successful partnership.

‘Whether we’ve been asked to manage the installation of new lines or solve internet queries, we’ve always delivered on time, which is something I’m extremely proud of our team for achieving. Continuity is key for us, and providing a consistent, high-quality service is always at the forefront of our work. Having a client like Knotel has been exceptionally rewarding for us. Our partnership has gone from strength to strength, and I’m excited to see what the future holds for us both.’

technical Director at Stripe OLT

Alex Eley

If you want to know more about how our network experts can support your workforce, contact us and we’ll organise a discovery call with one of our team.

"Utilising Stripe OLT’s support and expertise over the last two years has been essential in our success – With the right technology our customers are able to thrive. Reliability and efficiency are key to our success, and we trust completely in Stripe OLT’s ability to meet these expectations. It’s important to us that we work with suppliers who share our vision, and the Stripe OLT team definitely do this."

knotel

Harry Thomson

Learn More About Our Network Services