“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders

Let's Talk

Call us on one of the numbers below, we cover the whole of the UK, so call the nearest office.

BriSTOL HQ & The South West

London & Surrounding Areas

Manchester & the North

“We needed to find solutions to a variety of issues whilst being a complex business, operating in a 24/7 environment. Stripe OLT listened and understood immediately the challenges we faced.”

IT Operations Manager
Simon Darley
Trusted by industry leaders

Request a Call

First we need a few details.

ENQUIRY - Popup w/ Captcha for light backgrounds (#21)

Award-Winning Managed IT Support

• 97% client satisfaction

• 1,313 positive reviews this year

Based in Manchester, Bristol, and London, Stripe OLT has been supporting businesses across the UK for over 20 years. Our high-performance, IT helpdesk is designed to keep your business secure, efficient and resilient.

Microsoft Certified Experts
UK Based Team
Dedicated Chief Technical Officer (CTO)
Tailored to your Business
Future Proofed Strategies
Security First Approach
Microsoft Solutions Partner Logo with Modern Workplace Designation
Microsoft Solution Partner Security with Threat Protection Specialisation Badge
ISO 27001 Certification
ITIL Foundation Badge
Certificationser Essentials Plus Certification

Get in Touch

Ask for a quote, get a free discovery session or ask a question about our services.

ENQUIRY – Popup w/ Captcha for dark backgrounds (#22)

Certs &
Awards

Microsoft Solution Partner Security with Threat Protection Specialisation Badge
Microsoft Solutions Partner Logo with Modern Workplace Designation
Cloudtango MSP UK Select 2024 Award
Megabuyte Top 50 Emerging Companies 2024
Scale Up Awards 2023 Winner

Working with Stripe OLT has significantly elevated our organisation’s IT experience and security posture. In our fast-paced environment, it’s crucial that our technology aligns with our operational demands, and I have full confidence in Stripe OLT’s commitment to consistently meet those needs.

NHS Confederation

Nikki Barraclough, Director of Finance & IT

Our IT Consultancy & IT Project Management Services

stripe-icon-it-consultancy-and-strategy

IT Strategy Consulting

Our consultancy services offer clients the strategic leadership, operational planning, and board-level expertise of a Chief Technical Officer without the long-term commitment or expense of hiring a full-time executive.
IT Strategy Consulting
Technology Roadmap Planning
Digital Transformation
IT Governance and Compliance
stripe-icon-policies-and-procedures-review

IT Project Management

Stripe OLT’s project management services ensure the seamless planning, execution, and completion of IT projects, meeting client goals and success criteria on time through the expertise of our UK specialist team.
Program and Project Management
IT System Implementation
Stakeholder Communication Plans
IT cost optimization and budgeting
stripe-icon-infrastructure-in-the-cloud

IT Infrastructure Consulting

Our team specializes in designing, implementing, and optimizing IT infrastructure to support your business operations and enhance performance.
Network Surveys, Design and Implementation
Cloud Strategy and Migration
Disaster Recovery Planning
Virtulisation Services
stripe-icon-gap-analysis

IT Business Process Consulting

Our IT business process consulting services are designed to help you identify inefficiencies, optimize workflows, and improve the integration of technology into your day-to-day operations.
Data Management
Document Management
Business Continuity Planning
Workflow Automation and Optimisation
stripe-icon-client-visibility-and-reporting

Microsoft Consultancy Services

Unlock the full potential of Microsoft tools to drive productivity and collaboration. As a certified Microsoft solutions partner, we help businesses make the most of Microsoft 365, Azure, and other services to streamline workflows and boost efficiency.
Microsoft 365 Adoption, Deployment and Optimisation
Microsoft 365 Licensing Optimisation
Modern Workplace Strategy
stripe-icon-cyber-security

Cyber Security Consulting

Our cybersecurity consulting services safeguard your data, systems, and reputation with tailored solutions that enhance security and ensure compliance.
Attack Surface Review
Security Gap Analysis
Cyber Security User Awareness and Training
Incident Response and Recovery

Benefit from a Highly Accredited & High Performing outsourced IT Team

Experience unparalleled customer service with our team of dedicated IT experts. Leveraging deep technical expertise and a genuine passion for helping our customers, our ITIL led Helpdesk team consistently achieve satisfaction scores that far exceed the industry average.

Performance Driven, Reliable IT Engineering Teams

dots
crosses
Average Time to Respond Icon

5 Minutes

Average time to Respond

For most IT helpdesk teams, industry response times average between 15 to 60 minutes.

With Stripe OLT’s average 5-minute response time, we far exceed typical industry standards, and ultimately that means your users experience less downtime and disruption.

Average Time to Fix Icon

1 Hour

Average Time to Fix

Driven by a high-performance, ITIL-led Helpdesk, means your users experience rapid ticket resolutions with an impressive 1-hour average time to fix.

This quick response helps ensure smooth operations and resilience, minimising disruptions to keep your business running efficiently.

Customer satisfaction score icon

97% CSAT

Customer Satisfaction

Our commitment to excellence is reflected in our average 97% customer satisfaction score, showcasing the trust and great relationship our clients have with Stripe OLT’s IT Helpdesk team.

How you can benefit from our Managed IT Support

With over 20 years of experience operating in the UK, IT MSP market, we’ve honed our expertise over time, and have developed a complete managed services model that delivers a consistent, high-quality service. Explore our complete managed services model below.

Strategic Leadership

Virtual Chief Technical Officer (CTO) Engagement
Quarterly Business Reviews
Weekly meetings on demand
Dedicated Partner Success Manager

Support & User Management

Unlimited IT Helpdesk Support (1st-3rd line technical support)
Unlimited, flexible User Management
Access to dedicated Managed Cloud Portal
Managed multi-site support
M365 Cloud Workspace Management (apps)

Infrastructure and Operations

Onsite & Remote Health checks
M365 Licensing Optimisation
Unlimited support from our Network Operations Centre (NOC) Team
Asset tracking & Documentation Management
Procurement Management

Data Security and Compliance

Managed Backup & Disaster Recovery
Annual IT Maturity Assessments
Third Party Supplier Management
Cyber Essentials Benchmarking
Patch Management

Optional Extras

Consolidated agreements for flexibility
Device-as-a-Service Financing
Copilot Advisory

Complete Managed IT support

Strategic Leadership

Virtual Chief Technical Officer (CTO) Engagement
Quarterly Business Reviews
Weekly meetings on demand
Dedicated Partner Success Manager

Support & User Management

Unlimited IT Helpdesk Support (1st-3rd line technical support)
Unlimited, flexible User Management
Access to dedicated Managed Cloud Portal
Managed multi-site support
M365 Cloud Workspace Management (apps)

Infrastructure & Operations

Onsite & Remote Health checks
M365 Licensing Optimisation
Unlimited support from our Network Operations Centre (NOC) Team
Asset tracking & Documentation Management
Procurement Management

Data Security & Compliance

Managed Backup & Disaster Recovery
Annual IT Maturity Assessments
Third Party Supplier Management
Cyber Essentials Benchmarking
Patch Management

Optional Extras

Consolidated agreements for flexibility
Device-as-a-Service Financing
Copilot Advisory
Bolt-On Cyber Security
Flexible, Scalable Pricing: Our Managed IT service provide scalable, tailored support starting at £1,000 per month. This investment grants access to our Complete IT Support Package and specialised Microsoft cloud expertise – boosting your business’s productivity, security and growth.
Want to find out more?
Book a free consultation

Client Success Story

transforming IT operations for
the NHS Confederation


The NHS Confederation is the membership organisation that brings together, supports and speaks for the whole healthcare system in England, Wales and Northern Ireland. – and they were at a critical IT juncture, looking to outsource their IT and security needs to a dedicated partner.

Want to know how we helped the NHS Confederation increase operational efficiency, enhance user support and elevate their cyber security posture? Click below.
NHS Confederation nurse with logo

Why Choose Stripe OLT to Support Your IT Requirements

Local Partner

Your local IT partner 

We are a full service, managed IT provider based in London, Bristol & Manchester, underpinned and led by ITIL accredited engineers, with deep experience in Microsoft cloud and security technologies.

Our knowledgeable and highly qualified team of IT support engineers provide customers with a next-level service, recognised consistently through fantastic client feedback. 

Our team can support the south, midlands and north of England.
Network Operations Centre

Beyond IT Support with a dedicated NOC

At Stripe OLT, our clients don’t just benefit from a high-performance helpdesk team, we also operate a dedicated Network Operations Centre (NOC) to provide proactive, network monitoring and maintenance.

Unlike a typical IT helpdesk that focuses on resolving user-specific issues, our NOC team operates behind the scenes, detecting and addressing potential network disruptions before they impact your business. This unique support structure means that, while our helpdesk manages immediate user needs, the NOC secures and optimises your entire IT environment.
Industry Leading

How We Work 

We’re one of the top-managed service providers for small and medium-sized businesses. We consistently achieve an industry-leading customer satisfaction score, with a dedicated focus on IT support services.
Microsoft Specialists

Our Microsoft Specialisations

At Stripe OLT, over the last three years we’ve invested heavily in building our Microsoft certifications and as a result, we are now one of the UK’s leading Microsoft partners in cloud and cyber security solutions.

If you’re looking for an IT support partner with a security-first approach, we’ll make sure your business is fit for the future. 
Award-Winning

We’re an award-winning IT managed services provider

With over 20 years of experience, we have built a reputation we are proud of. Winning awards for both our managed IT and managed security services means we don’t just claim to be the experts. With Stripe OLT you are guaranteed an exceptional experience.

Our commitment to providing a personal service allows us to build strong relationships with our clients, quickly identify the best IT solutions, and offer tailored support. 
Contact Us
Speak to the experts
Want to understand more about how our team can support your requirements? Fill our the form and we be in touch shortly.
ENQUIRY - Bottom Form (#18)

Managed IT FAQS

What are Managed IT Services?
Managed IT services refer to the outsourcing of IT operations to a managed service provider. This can include IT support, network management, cloud solutions, data backup, cyber security, and more. From businesses to larger enterprises, Managed services providers like Stripe OLT ensure every organisation can focus on managing their core business operations while relying on outsourced expertise.

Our Latest IT Insights