Looking for security intelligence to help you plan for 2026?
Hear directly from those working on the cyber front line, and gain the intel you need ahead of the new year.
Award-Winning Managed IT Support
• 97% client satisfaction
• 1,313 positive reviews last year
Based in London, Bristol, and Manchester, Stripe OLT has been supporting businesses across the UK for over 20 years. Our high-performance, IT helpdesk is designed to keep your business secure, efficient and resilient.
Get in Touch
Ask for a quote, get a free consultation or ask a question about our services.
Certs &
Awards
Working with Stripe OLT has significantly elevated our organisation’s IT experience and security posture. In our fast-paced environment, it’s crucial that our technology aligns with our operational demands, and I have full confidence in Stripe OLT’s commitment to consistently meet those needs.
NHS Confederation
Nikki Barraclough, Director of Finance & IT
Benefit from a Highly Accredited & High Performing Helpdesk Team
Experience unparalleled customer service with our team of dedicated IT experts. Leveraging deep technical expertise and a genuine passion for helping our customers, our ITIL led Helpdesk team consistently achieve satisfaction scores that far exceed the industry average.
Performance Driven, Reliable IT Engineering Teams
5 Minutes
Average time to Respond
For most IT helpdesk teams, industry response times average between 15 to 60 minutes.
With Stripe OLT’s average 5-minute response time, we far exceed typical industry standards, and ultimately that means your users experience less downtime and disruption.
1 Hour
Average Time to Fix
Driven by a high-performance, ITIL-led Helpdesk, means your users experience rapid ticket resolutions with an impressive 1-hour average time to fix.
This quick response helps ensure smooth operations and resilience, minimising disruptions to keep your business running efficiently.
97% CSAT
Customer Satisfaction
Our commitment to excellence is reflected in our average 97% customer satisfaction score, showcasing the trust and great relationship our clients have with Stripe OLT’s IT Helpdesk team.
How you can benefit from our Managed IT Support
With over 20 years of experience operating in the UK, IT MSP market, we’ve honed our expertise over time, and have developed a complete managed services model that delivers a consistent, high-quality service. Explore our complete managed services model below.
Strategic Leadership
Support & User Management
Infrastructure and Operations
Data Security and Compliance
Optional Extras
Complete Managed IT support
Strategic Leadership
Support & User Management
Infrastructure & Operations
Data Security & Compliance
Optional Extras
Flexible, Scalable Pricing: Our Managed IT service provide scalable, tailored support starting at £1,000 per month. This investment grants access to our Complete IT Support Package and specialised Microsoft cloud expertise – boosting your business’s productivity, security and growth.
Want to find out more?
Book a free consultation
Book a free consultation
Client Success Story
transforming IT operations for
the NHS Confederation
The NHS Confederation is the membership organisation that brings together, supports and speaks for the whole healthcare system in England, Wales and Northern Ireland. – and they were at a critical IT juncture, looking to outsource their IT and security needs to a dedicated partner.
Want to know how we helped the NHS Confederation increase operational efficiency, enhance user support and elevate their cyber security posture? Click below.
Why Choose Stripe OLT to Support Your IT Requirements
Local Partner
Your local IT partner
We are a full service, managed IT provider based in London, Bristol & Manchester, underpinned and led by ITIL accredited engineers, with deep experience in Microsoft cloud and security technologies.
Our knowledgeable and highly qualified team of IT support engineers provide customers with a next-level service, recognised consistently through fantastic client feedback.
Our team can support the south, midlands and north of England.
Our knowledgeable and highly qualified team of IT support engineers provide customers with a next-level service, recognised consistently through fantastic client feedback.
Our team can support the south, midlands and north of England.
Network Operations Centre
Beyond IT Support with a dedicated NOC
At Stripe OLT, our clients don’t just benefit from a high-performance helpdesk team, we also operate a dedicated Network Operations Centre (NOC) to provide proactive, network monitoring and maintenance.
Unlike a typical IT helpdesk that focuses on resolving user-specific issues, our NOC team operates behind the scenes, detecting and addressing potential network disruptions before they impact your business. This unique support structure means that, while our helpdesk manages immediate user needs, the NOC secures and optimises your entire IT environment.
Unlike a typical IT helpdesk that focuses on resolving user-specific issues, our NOC team operates behind the scenes, detecting and addressing potential network disruptions before they impact your business. This unique support structure means that, while our helpdesk manages immediate user needs, the NOC secures and optimises your entire IT environment.
Industry Leading
How We Work
We’re one of the top-managed service providers for small and medium-sized businesses. We consistently achieve an industry-leading customer satisfaction score, with a dedicated focus on IT support services.
Microsoft Specialists
Our Microsoft Specialisations
At Stripe OLT, over the last three years we’ve invested heavily in building our Microsoft certifications and as a result, we are now one of the UK’s leading Microsoft partners in cloud and cyber security solutions.
If you’re looking for an IT support partner with a security-first approach, we’ll make sure your business is fit for the future.
If you’re looking for an IT support partner with a security-first approach, we’ll make sure your business is fit for the future.
Award-Winning
We’re an award-winning IT managed services provider
With over 20 years of experience, we have built a reputation we are proud of. Winning awards for both our managed IT and managed security services means we don’t just claim to be the experts. With Stripe OLT you are guaranteed an exceptional experience.
Our commitment to providing a personal service allows us to build strong relationships with our clients, quickly identify the best IT solutions, and offer tailored support.
Our commitment to providing a personal service allows us to build strong relationships with our clients, quickly identify the best IT solutions, and offer tailored support.
Contact Us
Speak to the experts
Want to understand more about how our team can support your requirements? Fill out the form and we be in touch shortly.
Managed it support VS In-house IT support:
which is best for me?
Want to know which IT support model best suits your organisation? Explore the benefits of outsourcing to a managed service provider (MSP) in our guide.
benefit from bolt on cyber security services
Are you looking for added cyber security support services?
At Stripe OLT, we also operate as a Managed Security Services Provider, offering advanced cyber security solutions that go beyond the standard Cyber Essentials certification.
Whether you need 24/7 cyber security support, penetration testing, proactive monitoring, network monitoring or user security training, we have the tools, industry knowledge, and expertise to safeguard your business.
Get in touch today to learn how our cyber security services can enhance your IT operation and provide comprehensive protection against cyber threats.
Whether you need 24/7 cyber security support, penetration testing, proactive monitoring, network monitoring or user security training, we have the tools, industry knowledge, and expertise to safeguard your business.
Get in touch today to learn how our cyber security services can enhance your IT operation and provide comprehensive protection against cyber threats.
Managed IT FAQS
What are Managed IT Services?
Managed IT services refer to the outsourcing of IT operations to a managed service provider. This can include IT support, network management, cloud solutions, data backup, cyber security, and more. From businesses to larger enterprises, Managed services providers like Stripe OLT ensure every organisation can focus on managing their core business operations while relying on outsourced expertise.
How do Managed IT Services benefit small and medium-sized enterprises?
What’s the difference between Managed IT Services and In-house IT Support?
Can a Managed Services company improve my cyber security posture?
What kind of support do Managed IT Services provide?
How does a cloud migration fit into Managed IT Services?
Why choose Stripe OLT as your Managed IT Services Provider in the UK?
Our Latest IT Insights
Need help?
Let one of our expert team guide you.
