Managed IT Services

Using us to manage your infrastructure for you is a great way of reducing downtime to near zero, while getting expert advice on the most efficient infrastructure to meet your business needs.

Key benefits

Predictable IT performance
Costs that only grow as you grow
Active monitoring to prevent problems

Who's it for

Any business that needs reliable technology – managed services can be tailored to any size or shape of organisation

How does it work?

Managed IT Services means that we assume responsibility for monitoring and managing your selected IT systems for a fixed fee. This ensures that all your systems are kept up to date and prevents problems before they occur, while keeping your IT spend predictable and manageable.

You tell us which systems you would like us to provide IT support for
We actively monitor each system, heading off any potential issues before they affect your business
We can ensure that your domains are renewed, your security certificates are valid, your software is up to date, and your security remains in place (depending on which services you have asked us to look after).
If you need help, our friendly engineers are at the end of the phone, and can fix 90% of problems via our remote systems, or some on-site for that tricky 10%.
We visit you regularly to check that you’re happy with your service, and to ensure that we know what your business will need in the future.

Types of systems we support:

Mobile and remote access
Cloud and connectivity
International
Communications
Infrastructure
Contractors
Security and anti-virus
Backup and disaster Recovery
Mobile Device Management
And many others….

What does it cost?

We normally start by auditing your systems to ensure we know as much as possible about your infrastructure, and can make recommendations to address any immediate problems
We cost manage services on the most appropriate basis for your business – this could be hours per month, number of users supported, or types of service you would like us to look after